Ratings

VisitBritain, the Automobile Association, and the Royal Automobile Club have created one overall rating scheme for serviced accommodation using Stars to represent hotels and Diamonds to represent Guest Accommodation.
Guest Accommodation covers a wide variety of serviced accommodation, including guesthouses, bed and breakfasts, inns and farmhouses and these establishments are rated in a similar way to the star scheme but quality is represented using Diamonds.
The Diamond rating for Guest Accommodation is as follows:
1 Star. Clean and comfortable. A full cooked or continental breakfast. Other meals where provided, must be freshly prepared. Clean bed linen, towels and fresh soap. Adequate heating, with hot water available at reasonable times for bathing and showers, at no extra cost. An acceptable overall level of quality and helpful service.
2 Stars. All the above plus a higher level of quality and comfort with greater emphasis on guest care in all areas.
3 Stars. All the above plus a good overall level of quality. Well maintained and practical decor. A good choice of dishes for breakfast and all other meals where provided will be freshly prepared using quality ingredients. A greater degree of comfort and guest care.
4 Stars. All the above plus a good overall level of quality and comfort. A very good degree of guest care and extra attention given to cleanliness and warmth of welcome.
5 Stars. All the above plus and excellent overall level of quality and comfort with ample space and a degree of luxury. A fine quality bed with high quality furniture and interior design. A high proportion of bedrooms with en-suite or private facilities. Other meals where available are made with fresh seasonal local ingredients. Excellent levels of guest care.
Guest Accommodation covers a wide variety of serviced accommodation, including guesthouses, bed and breakfasts, inns and farmhouses and these establishments are rated in a similar way to the star scheme but quality is represented using Diamonds.
The Diamond rating for Guest Accommodation is as follows:
1 Star. Clean and comfortable. A full cooked or continental breakfast. Other meals where provided, must be freshly prepared. Clean bed linen, towels and fresh soap. Adequate heating, with hot water available at reasonable times for bathing and showers, at no extra cost. An acceptable overall level of quality and helpful service.
2 Stars. All the above plus a higher level of quality and comfort with greater emphasis on guest care in all areas.
3 Stars. All the above plus a good overall level of quality. Well maintained and practical decor. A good choice of dishes for breakfast and all other meals where provided will be freshly prepared using quality ingredients. A greater degree of comfort and guest care.
4 Stars. All the above plus a good overall level of quality and comfort. A very good degree of guest care and extra attention given to cleanliness and warmth of welcome.
5 Stars. All the above plus and excellent overall level of quality and comfort with ample space and a degree of luxury. A fine quality bed with high quality furniture and interior design. A high proportion of bedrooms with en-suite or private facilities. Other meals where available are made with fresh seasonal local ingredients. Excellent levels of guest care.